Student Success Coaching

Krystal Wiley

Title: Assistant Director for Success Coaching, ADVANCE

Phone: 703-993-5289

Groups: Leadership Team

Krystal joined SSC team in June 2020. She brings 11 years of experience in higher education to her new role. She has previously served in various departments such as Admission, Financial Aid and Academic Advising. She has worked for a few intuitions such as The Art Institute, North Carolina A&T State University and East Carolina University, all located in North Carolina. She has 5 years’ experience in advising and coaching students in various majors and different programs of study. A few of her responsibilities included working with transfer students from the community colleges, reviewing transcript evaluations and heading summer orientations for all incoming students. She has a passion for student success and believes this can be achieved by providing students with the tools to be a confident learner, knowing there is a community who is committed to help them reach their goals. Krystal received her Bachelor’s degree from North Carolina Central University in Business Administration, in addition to earning her MBA in Marketing from Ashford University.

What Krystal likes the most about coaching: In the area of Coaching, our Coaches are able to connect with students from diverse backgrounds and assess specific focus areas, in ways that help to support students. This provides a sense of achievement and growth in confidence, in the students journey. A good coach is positive, resourceful, supportive, and trusting.