Office Contact Information

Location: SUB 1, Suite 3600 
Mailing Address: 4400 University Drive MS2E6 Fairfax, VA 22030 
Phone Number: 703-993-2470 

There are multiple ways to make an appointment

Option 1

Click on your coach’s personalized appointment link under their name below


Option 2

  • Click above on the blue button “Schedule An Appointment”
  • Log in with your Mason net ID and password
  • Click the blue “Get Assistance” button
  • Select “Success Coaching”
  • Select “[Last Name] Success Coaching”
  • Pick your Success Coach from the list
  • Make your appointment

Option 3

Call our office: 703-993-2470


Option 4

Email us at


Option 5

Drop-in hours are Monday – Friday from 9am – 5pm. We also offer virtual walk-in hours Thursdays from 6pm – 8pm.

Connect with us on Social Media

Student Success Coaching Leadership Team


Adrienne D. White, Ph.D. (she/her/hers)



Dr. White originally came to Mason to work on her Ph.D. as a full-time graduate student, but fell in love with the Mason community. She has now been at Mason for six years and is a proud Mason alum. Dr. White is thrilled to be able to continue to support Mason students in the work that we do in the Student Success Coaching unit.  Dr. White received her Bachelors degree in Audiology from the University of Tennessee, a Masters of Science in Education in Higher Education and Student Affairs from Indiana University, and her doctorate from George Mason University in Education, specializing in Higher Education.


What Dr. White likes the most about coaching: Coaching is an incredible opportunity for students at Mason to engage with a professional staff member that will help guide them through their time at Mason. I have seen coaching transform the lives of our students and I am honored to be a part of their experience at Mason.

Associate Director 

Kelly Severo (she/her/hers)



Kelly has nearly a decade of experience working in higher education. She spent seven years as a academic advisor to graduate social work students and special education students. For the past three years, she has been an Assistant Director in the Student Success Coaching unit prior to her current role as Associate Director. She loves supporting students in their personal and academic goals. In her personal time, Kelly loves hiking and backpacking with her family.


What Kelly likes the most about coaching: Coaching provides a wonderful opportunity to know our students better. I enjoy learning what motivates students, what scares them, and what brings them the most joy. Mason students are so resilient, optimistic, hard working, and strong. Getting to know our students is such a privilege. Coaching is also a great way to help students determine what their own definition of success within higher education is. I love being with them on their Mason journey.

Associate Director 

Whitney Gaston (she/her/hers)



Whitney Gaston currently serves as the Associate Director of Student Success Coaching at George Mason University. She has worked in higher education for almost 25 years and her professional experiences include admissions, advising, marketing, recruitment, alumni relations and program planning.  Prior to coming to Mason, Whitney worked for the University of South Florida – Polytechnic Campus as the Director of University Relations.  Her career background also includes working in the community college system in Florida.  Whitney thoroughly enjoys working with studentsfrom recruitment to graduation and beyond. In this role with the Student Success Coaching unit, she looks forward to helping students navigate their educational journey and overcome any challenges or obstacles that “pop up” along the way.    


What Whitney likes the most about coaching: I love having great conversations with the students and helping them to become the BEST version of themselves as they write their “Mason story” and cross the finish line to graduation.

Assistant Director for Training and Student Engagement

TJ Pegg, Ed.D. (he/him/his)



TJ is excited to serve as our Assistant Director for Training and Student Engagement within Student Success Coaching, working directly with our Graduate Professional Assistants, Peer Coaches, and provides oversight to the Patriot Experience program. Prior to joining the George Mason University, TJ strives to support students’ own definition of success and connection to campus through intentional interactions, engagement opportunities, and utilization of campus resources. In addition to his role at Mason, TJ is currently passionate about improving practices for transfer student success through student engagement and belongingness on campus.


What TJ likes the most about coaching: Success Coaching helps you process and set goals for everything outside the classroom that may impact your Mason experience.

Assistant Director for Success Coaching, ADVANCE

Krystal Wiley (she/her/hers)



Krystal joined SSC team in June 2020. She brings 11 years of experience in higher education to her new role. She has previously served in various departments such as Admission, Financial Aid and Academic Advising. She has worked for a few intuitions such as The Art Institute, North Carolina A&T State University and East Carolina University, all located in North Carolina. She has 5 years’ experience in advising and coaching students in various majors and different programs of study. A few of her responsibilities included working with transfer students from the community colleges, reviewing transcript evaluations and heading summer orientations for all incoming students. She has a passion for student success and believes this can be achieved by providing students with the tools to be a confident learner, knowing there is a community who is committed to help them reach their goals. Krystal received her Bachelor’s degree from North Carolina Central University in Business Administration, in addition to earning her MBA in Marketing from Ashford University.


What Krystal likes the most about coaching: In the area of Coaching, our Coaches are able to connect with students from diverse backgrounds and assess specific focus areas, in ways that help to support students. This provides a sense of achievement and growth in confidence, in the students journey. A good coach is positive, resourceful, supportive, and trusting.

Assistant Director for Success Coaching

Taylor Dilley (she/her/hers)

Schedule an appointment with Taylor:


Taylor joined the Student Success Coaching team in June 2020. Taylor earned her Bachelor’s degree in Strategic Communication and her Masters of Education in College Student Personnel from Ohio UniversityBefore joining the team at George Mason, Taylor served students as an Academic Advisor and First-Year Seminar Instructor. She understands that everyone’s definition of success is different and works with each individual student to achieve their own version of success. 


What Taylor likes the most about coaching: I like getting to be curious and listening to students stories. Every student comes with unique joys, hopes, dreams and then I get to work with them to strategically craft their Mason experience to maximize these.

Assistant Director for Success Coaching

Glenda Cosby (she/her/hers)

Schedule an appointment with Glenda:


Glenda Cosby received her Bachelor’s Degree in Interdisciplinary Liberal Students with a minor in Elementary Education from James Madison University, which is where she also earned her Master’s of Arts in Teaching. Prior to joining the SSC Team, Glenda served at a few universities working with departments such as Residence Life, Graduate Admissions, and Student Retention. She is passionate about getting to know students and working closely with them to ensure their success while at Mason and beyond. She looks forward to meeting you!


What Glenda likes the most about coaching: I love the opportunity to connect one on one with students, hear their stories, and learn how I can best support them by walking beside them during and throughout their college experience. As a first gen student, it has been fulfilling being the person I needed but didnt have during my college journey.

Success Coaching Support Team

Project Implementation Specialist

Sara Clifton (she/her/hers)



Sara graduated with a degree in Sport Management and Communications from Western Kentucky University and participated in Americorp for a year before going on to get her Master’s in College Student Personnel from the University of Louisville. After graduation she moved to Wichita, KS and worked in Student Activities. Sara joined the Student Success Coaching team in September of 2019 and enjoys helping students find a program that matches their goals, interests, and passion.


What Sara likes the most about coaching: The thing I like most about coaching is helping students define what success means to them. This assists us in creating a plan in getting them from where they are to where they want to be.

Administrative Assistant

Louise Higgins (she/her/hers)



As the Office Manager for Student Success Coaching, Louise Higgins (she, her, hers) is honored to support a dedicated and enthusiastic team devoted to George Mason University students’ well-being. A graduate of Pacific Lutheran University, Louise has a diverse background. Most recently, she was at Gunston Hall, the historic home of George Mason. One of her proudest accomplishments has been her supporting research for the exhibit Revolutionary Rights. In her free time, Louise enjoys spending time with her four grown children who live in the area.

HR Manager

Kellie Scanlon (she/her/hers)


Success Coaches

Lubna Zia-Uddin (she/her/hers) 

Schedule an appointment with Lubna:


Working with students and providing them support is very near and dear to Lubna. She had a wonderful advisor in undergrad and has always wanted to give back! Lubna attended Virginia Commonwealth University for undergrad and received a Bachelor’s of Science in Psychology and a minor in Religious Studies. Post graduation, she worked as a Teaching Assistant for the Religious Studies department. Lubna then came to George Mason University to pursue her Masters in Higher Education with a focus on Student Affairs. As a graduate student, Lubna had a graduate assistantship with Disability Services and worked with MASI (Mason Autism Support Initiative) as a Learning Strategist providing coaching to students within the program. After graduate school, Lubna started working with the Student Success Coaching unit and has provided advising and coaching for exploratory, terminated, and students facing academic probation or suspension. She absolutely enjoys each conversation she has with the students she meets with and hopes to provide a space for encouragement, inspiration, and guidance.


What Lubna likes the most about coaching: I like having a part in a student’s college experience and to guide students in their personal and academic development through their journey at Mason! Seeing a student blossom and watching them thrive and create their very own college story.

Kye Hopkins (he/him/his) 

Schedule an appointment with Kye:


Kye Hopkins joined the Student Success Coaching team in January 2020. Prior to his current role, Kye worked in Student Success at Shenandoah University as the Assistant Director for Student Success where he helped support students. He earned his Bachelor’s of Science in Exercise Science in 2015 and Master’s of Science in Education Administration Leadership in 2017 from Shenandoah University. He is passionate about helping students and is looking forward to helping them reach their goals.


What Kye likes the most about coaching: I love being able to help guide students and help them reach their goals.

Christiana Bello (she/her/hers) 

Schedule an appointment with Christiana:


Christiana Bello is a Success Coach for the Student Success Coaching unit. She joined the team in January of 2020 after completing her Master’s degree at Mason in the Higher Education and Student Development Program. While completing her graduate degree, she worked as a Graduate Assistant for University Life at the Science and Technology Campus in the area of student involvement. She also served as the Vice-President of the Graduate and Professional Student Association for the Science and Technology Campus. Christiana received her bachelor’s degree in Psychology from Virginia Commonwealth University in 2016. As a first-generation student, she is passionate about assisting students in achieving their definition of success as well as helping them stay connected on campus. 


What Christiana likes the most about coaching: I love coaching because it allows me to connect with my students in a deeper way. Every student is so different and how they define success is as well. Coaching allows me to see the student as a person first and a student seccond.

Taylor “Nikki” Harris (she/her/hers) 

Schedule an appointment with Nikki:


As a first generation college student from the Appalachian region in Southwest VA, Nikki joined the Student Success Coaching unit in January 2020. She completed her Bachelor’s degree in Education Studies from Berea College and her Master’s degree in Student Personnel Services in Higher Education from Eastern Kentucky University. Prior to Mason, she served as a GEAR UP Post-Secondary Navigator for EKU’s Academic Readiness Department where she worked with first-generation, low-income students as they transitioned to the institution. Nikki is excited to help students across Mason achieve their goals for their college journey.


What Nikki likes the most about coaching: I love being able to help students achieve their goals. I’m excited to help connect students with different resources across Mason as they achieve their goals. I’m also excited to see students make connections for their plans after graduation.

Susan Schott (she/her/hers)

Schedule an appointment with Susan:


Susan Schott joined the Student Success Coaching unit as a Success Coach in June 2020. Susan earned her Bachelor’s degree in Organizational Communication Studies from James Madison University and her Master’s degree in College Student Personnel from the University of Tennessee, Knoxville. Prior to her role as a Success Coach, Susan served as an Academic Coach and Academic Advisor. She is passionate about getting to know her students and helping them achieve their goals.


What Susan likes the most about coaching: My favorite part about coaching is building genuine relationships with my students and helping them achieve those “aha” or lightbulb moments.

Allison Wallen (she/her/hers)

Schedule an appointment with Allison:


Allison Wallen is originally from Bronx, New York. She earned her Bachelor of Science in Public Communication with a minor in Legal Studies from SUNY Buffalo State. She continued at SUNY Buffalo State to pursue a Master of Science in Higher Education and Student Affairs Administration.  After earning her Masters degree, Allison worked as a Transfer Student advisor for students in the Health and Natural Sciences field. Allison has a passion for helping students find their purpose not only in the classroom but also in life. She joined the Student Success Coaching team in August 2020 and is ready to co-captain any student’s journey to success.


What Allison likes the most about coaching: With coaching, I like the idea that we are given opportunities to help students with all things related to their development as a person rather than just focusing on academics. Its like we’re helping create the future of humankind!

Micah Hodges (He/Him/His) 

Schedule an appointment with Micah:


Micah Hodges joined the Student Success Coaching team in June 2020. He is a two-time graduate of James Madison University earning his Bachelor of Music degree in Music Industry, with a minor in Africana Studies; and his Master of Education degree in May 2020 in Counseling Psychology, with a concentration in College Student Personnel Administration. In his work, recognizing the many aspects that encompass students’ lives, Micah takes a conscientious, calculated, stable, and supportive approach when coaching students. For him, being able to cultivate potential in students, witness progress towards their ideals of success, and create a lasting impact and legacy on students is both meaningful and joyful. In his free time, Micah enjoys a playing good video game on his Nintendo Switch, taking intellectual pursuits in chess, making music on his euphonium, or improving his lifestyle through learning and practicing minimalism.


What Micah likes the most about coaching: When I follow up with students about a goal they are motivated to commit to, I find joy in the progress they make through concrete evidence, however big or small, they provide towards their goal. Evidence of progress, I believe, is what really matters because it is through learning about the “how” and “what” someone did to reach their goal is where growth can be seen.

Samantha “Sammy” Cozzolino-Artiga (she/her/hers)

Schedule an appointment with Sammy:


Sammy joined the Student Success Coaching team in June 2020. Sammy earned her Bachelor’s degree in Communication and Public Relations from Radford University and her Master in Higher Education from George Mason University. Before joining the team at Student Success Team at George Mason University, Sammy was the graduate assistant for the Patriot Experience. Her greatest joys come from traveling, spending time with her pups and husband and trying out new restaurants. Sammy is passionate about serving first year students because as a first-generation student she felt extremely lost at first. She wants to be a mentor and guide to all students so they can find success while at George Mason University.


What Sammy likes the most about coaching: I love the connections and relationships I get to build with my students. Seeing them succeed and watching them fall in love with Mason is one of the most rewarding experiences.

Jaskiran Kaur (she/her/hers)

Schedule an appointment with Jaskiran:


Jaskiran Kaur is excited to introduce herself as one of George Mason University’s Success Coaches. She graduated from George Mason University with both her Bachelors and Masters degrees. She finds that George Mason University is the place to find yourself while exploring all things Mason and beyond. She is excited to support students on a one on one basis to help provide guidance. In her free time she enjoys being out in the sun, watching basketball and spending time with friends and family!


What Jaskiran likes the most about coaching: The ability to work and support diverse populations and learn about student’s backgrounds in order to support them better.

Keenan Young (he/him/his)

Schedule an appointment with Keenan:


Originally from Pittsburgh, PA, Keenan graduated from the University of Mount Union in Alliance, OH with a B.S. in Psychology before graduating from Kent State University in Kent, OH with an M.Ed. in Higher Education. Prior to working at George Mason University, Keenan served as the Academic Coaching Coordinator for Kent State’s Academic Success Center. Outside of work, Keenan enjoys spending time with friends and family, exploring the DC area, watching scary movies/shows, running, and listening to music. He is very excited to be working with students at George Mason to help them achieve their goals!


What Keenan likes the most about coaching: I love being able to learn about how each student’s background and experiences have shaped them and how I can support them as they strive to achieve their goals.

Sam Frazier Hediger (he/him/his)

Schedule an appointment with Sam:


Originally hailing from the Pacific Northwest, Sam is a PhD student at the Carter School for Peace and Conflict Resolution, working to better understand conflict systems and peacebuilding’s power to address them. While attaining his master’s degree in Conflict Resolution at Portland State University, he worked for three years as a Graduate Peer Mentor, supporting both students and faculty in their renowned University Studies undergraduate program. As a first-generation scholar, he understands the challenges facing students in academia and life, and is excited to join the Student Success Coaching team to help them thrive while navigating that path.


Schedule an appointment with Joshua: TBD

Joshua is a native of Northern Virginia and joined the Matriculated ADVANCE team within Student Success Coaching as a Success Coach during September/2021. Prior to joining George Mason University, Joshua attended West Virginia University and earned a Bachelor of Science in Sports Management – envisioning a career in the business sector of scholastic or collegiate sport. After graduating from WVU, Joshua began a profession in academia – but as an Academic Advisor at American Public University System where he developed a great passion for student services/coaching within higher education. He has now spent a decade working in a student services role at the collegiate level.


What Joshua likes most about coaching: Joshua is proud to be a member of the Student Success Coaching unit (as well as a proud Patriot!) and feels a sense of accomplishment when students achieve their ultimate goals, both academically and in general life. He is a major advocate for mental health awareness and will serve as an ally for all, giving 110% genuine effort, advocacy and dedication to his students. As a first-generation college student, Joshua understands the incredible benefit of Student Success Coaching and can relate to the competitive, diverse and buzzing nature of Northern Virginia.


Schedule an appointment with Faith: TBD


Faith Barbour joined the Student Success Coaching team in December 2021. Faith is a native of Richmond, VA. She completed her Bachelor’s degree in Business: Entrepreneur Management at Virginia Union University and her Master’s degree in Business Administration from Liberty University. Before Mason, Faith worked at her Alma Mater, Virginia Union University, where she held various positions in Admissions, Academic Advising, Women’s Development, and course instruction. Faith is passionate about helping young adults reach their full potential and become the best version of themselves. By being a first-generation college student, Faith believes in being a resource and support system as students navigate their collegiate journey. In her free time, Faith loves to spend time with her family and friends, traveling, and shopping.


What Faith likes most about coaching: I find joy in being able to build relationships with students and being their advocate to foster support in reaching their goals whether big or small.

Graduate Student Coaches

Graduate Success Coach

Meghan Davis (she/her/hers)

Schedule an appointment with Meghan:


Meghan graduated from George Mason with her Bachelor of Arts in Economics with a concentration in Philosophy, Politics, and Economics in December 2019. She is currently working towards completing her Masters of Arts in International Commerce and Policy at George Mason’s Schar School. She first got involved with success coaching when she joined the office’s team of peer coaches as an undergraduate student. Meghan joined the Student Success Coaching office as a graduate assistant in January 2020. As a first generation and transfer college student Meghan is very passionate about the student experience and helping others discover what their own paths look like throughout their college experience.

What Meghan likes the most about coaching: I enjoy the collaborative aspect of coaching the most! I am able to be a part of something much larger than myself by having the opportunity to work along side students and staff in the higher education space.

Graduate Assistant for the Patriot Experience

Wai Ling Fong (she/her/hers)


Wai Ling Fong is a PhD student in Higher Education. Her research interests include digital literacy, and supporting faculty development in online teaching in higher education. She has worked in higher education in various roles from teaching to program administration but found her love in advising and coaching. She enjoys working with contemporary students and supporting their academic journey during their time at Mason. In her free time, she enjoys cycling and filming cooking videos for her YouTube.
What Wai Ling likes the most about coaching: The opportunity to work closely with a student to support their goals and personal growth. It is not a one-way street because when I coach, I am also growing and becoming a better person.

Graduate Assistant for Marketing and Communication

Aleksandra “Alex” Malyar (she/her/hers)

Alex is a grad student who loves design, marketing, cats and olives.

What Alex likes the most about coaching: That it is a perfect way to guide and help students without any pressure and using friendly and safe atmosphere

Peer Student Team

Peer Student Success Coach

Elisa Akins (she/her/hers)

Schedule an appointment with Elisa here:


Elisa is a Peer Coach for the Student Success Coaching team. She is an undergraduate student at Mason pursuing a B.S. in Psychology with a minor in Neuroscience. Her coaching journey started her sophomore year. For fun, she enjoys hiking, reading, and exploring different areas. Elisa loves meeting new people and forming meaningful and helpful connections with her students.


What Elisa likes the most about coaching: I love that I am able to meet and interact with so many of my peers that I may not have met otherwise! Coaching has helped me reflect more on my personal student experience, and it is so rewarding to help others find ways to make the most out of their own experience.

Peer Student Success Coach

Caroline Dabre (she/her/hers)

Schedule an appointment with Caroline here:


Caroline is a senior majoring in Government and International Politics with a minor in Psychology. She joined Student Success Coaching last year as a Peer Student Success Coach and she is happy to work again as a Peer Coach. As a current undergraduate student, she understands what new students may be going through and she is happy to help new students chart their path to success.


What Caroline likes the most about coaching: I like that coaching tells someone that they are not alone and that they have someone to guide them and look out for them.

Experience Assistant for the Patriot Experience

Brandy James (she/her/hers)


What Brandy likes the most about coaching: Being able to ensure that students get the most out of their college and Mason experience.

ADVANCE Success Coaches

Looking for your ADVANCE Success Coach?